Ubisoft Won’t Refund Copies Of The Crew Legally Purchased Today

Last month Ubisoft announced the removal of The Crew from all platforms and that the game would become unplayable in March. They advised users to contact them for refunds.

My local game store had a physical copy on its shelf so I decided to pick up a copy, activate the key, and see what Ubisoft had to say about it. Turns out that the copy I activated, which can’t be returned to the same store because it is activated, won’t be refunded by Ubisoft either. Ubisoft will only actually refund copies of The Crew bought from Ubisoft themselves.

For some (including me, honestly), this may have been an obvious limitation, but I don’t feel like Ubisoft truly communicated these limitations on a key they can see was activated since their announcement. Even if you buy and activate The Crew legally, today, you cannot get your money back unless it fits their requirements.